Why do we need to host your website? We are a SaaS (Software as a Service) provider. When comparing our services against a general web hosting company, keep in mind: support, real estate tools, features and website management. These are things you do not get with general web hosting and are only available with a provider like us. We continue to improve and update our system with the newest technology so your site is virtually future proof (aside from a minor design face lift here and there).
Do you provide e-mail hosting?If you don't already have e-mail hosted with a provider, such as GoDaddy, Google, Microsoft 365, etc., E-mail hosting services can be added to your package, but may have additional costs depending on the package you purchase and how many e-mail addresses you need, or if you simply want to forward e-mails from your domain e-mail address.
What is an SaaS provider? Software as a Service (SaaS) is a software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network, typically the Internet. Unlike traditional software, conventionally sold as a perpetual license with an associated up-front fee (and, typically, smaller ongoing support fees), SaaS providers generally price applications using a subscription fee, most commonly a monthly fee or an annual fee. Consequently, the initial setup cost for SaaS is typically lower than the equivalent, since it is already built and the cost is spread out among a group, rather then one entity absorbing all the setup and maintenance costs. This in turn, helps you keep your costs down and gives you a one source contact for all your website needs, rather then to outsource to third parties, which can cost more money, and more frustration. It also allows us to update our system and continually add more helpful features for you to use.
What happens if I go over my disk space or bandwidth? Do you automatically upgrade me? Less than 1% of our clients go over their disk space or bandwidth. In the unlikely event you are over your disk space amount, we will contact you by e-mail and/or phone to let you know that you are over your space. From there you will have until your next billing date to correct the issue, such as deleting old listings, files or e-mail from your WebMail. If it is best for you to upgrade, then you can choose to upgrade at that time or we will upgrade you on your next billing cycle to the next available plan or add-on disk space or bandwidth package, whichever cost is less. In addition to disk space e-mail alerts, you can also view your disk space anytime from your website admin control panel.
Can I purchase additional bandwidth or diskspace if I need it? Yes, additional bandwidth and diskspace can be added on to your package, however the amounts included are plenty for 99% of our clients. If you are in need of additional disk space or bandwidth, please contact us for pricing.